S2 Architecture is currently looking for an IT Specialist to join our dynamic team in our Calgary or Edmonton studio.

The successful candidate will:

  • Have knowledge and a thorough understanding of hardware and software
  • Serve as the first point of contact for all users requesting IT service
  • Diagnose and resolve incidents via remote or on-site access using S2's helpdesk ticketing system
  • Maintain detailed inventory of all S2 systems
  • Configure and deploy Windows 10 operating systems and applications via MDT
  • Troubleshoot and resolve issues with various applications such as Microsoft Office, Adobe, and Autodesk software
  • Create and maintain technical manuals and documentation as required
Education & Experience
  • Minimum 1 year IT experience required
  • Diploma or Certification in Information Technology
  • Certification or training in Windows-based Operating Systems including Windows 10.
  • A demonstrated ability to identify, troubleshoot and diagnose a wide range of hardware, software or other computer related problems
  • A focus on customer service
  • Strong organization and time-management skills
  • Strong communication and interpersonal skills
  • Able to work together in a team environment

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